Overview
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@hypofootwear.com.
Exchanges
Exchanges can be changed for a different size. Items must be in original condition, Items cannot have any damage or be worn outside and have to be exchanged within 14 days of delivery date. Hypo will provide a prepaid shipping label by email.Shipping returns
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are not happy with your Hypo gear. Please return within 14 days of delivery. Items must be in original condition, Hypo is responsible for return shipping cost. Money will be refunded upon receiving returned order.
Need help?
Contact us at info@hypofootwear.com for questions related to refunds and returns.